Email & SMS retention for Shopify brands
Email and SMS that earn their keep. Built and run for you, with no meetings.
RetentionSmith builds your Klaviyo flows, writes your campaigns and reports every month, at about half the price of a traditional retention agency. You approve everything in one place.
Month-to-month · Your flows stay in your Klaviyo account · No AI-generated images
Most Klaviyo accounts leave money on the table
Half-built flows
A one-email welcome, no browse abandonment, and a winback that was never switched on.
Whole-list blasts
Campaigns sent to everyone instead of engaged segments, which wears out your list and your inbox placement.
Missing authentication
No DMARC, no branded sending domain. Gmail and Yahoo's bulk-sender rules make that a deliverability risk.
How it works
- 1
Free audit
Enter your store URL (and optionally a read-only Klaviyo key). Get a scored report with your top fixes in about 10 minutes.
- 2
Choose a plan
Pick Flow Build, Growth or Scale and check out securely with Stripe. No sales call.
- 3
Async onboarding
About 20 minutes: a brand questionnaire, asset upload, and connecting Klaviyo with a scoped API key.
- 4
Approve in your portal
Drafts arrive within 5 business days. Approve, comment or request edits. Nothing sends without your OK.
- 5
Results, reported
A plain-English report on what earned, what we're testing next and why: monthly on Growth, weekly on Scale.
Simple pricing
Flow Build
$2,500 one-time
- 6 core flows: welcome, abandoned checkout/cart, browse, post-purchase, winback, sunset
- 18–24 emails + up to 6 SMS
- Engaged, VIP, repeat & unengaged segments
- Deliverability fixes (SPF/DKIM/DMARC guidance)
- 30-day performance check
Growth
$1,500/month
- Ongoing flow upkeep & optimization
- 4 email campaigns + 1 SMS per month
- Monthly A/B tests
- Monthly plain-English report
- Approve everything in your portal
Scale
$3,000/month
- 12 email campaigns + 4 SMS per month
- Quarterly flow rebuilds
- Advanced & predictive segmentation
- Two A/B tests per month
- Weekly report
Month-to-month. Cancel any time in your portal. Your flows stay in your Klaviyo account. Klaviyo's own subscription is billed to you by Klaviyo.
Why async?
We're an AI-powered agency. Our system does the research, writing, building and QA that a traditional agency staffs with account managers, so you get faster turnaround and lower prices, and you never sit through a status call. You stay in control: nothing sends until you approve it.